Refund policy

Returns
We accept returns within 14 days from the date you receive your item.
If 14 days have passed since delivery, unfortunately we cannot accept a return or offer a refund.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
A receipt or proof of purchase is required to complete your return.

Refunds
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.

Sale Items
Only regular-priced items are eligible for refunds.
Sale items are non-refundable.

Shipping Costs
You are responsible for paying the shipping costs for returning your item.
Shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.
For items valued over $75, we strongly recommend using a trackable shipping service or purchasing shipping insurance.
We do not guarantee receipt of returned items without tracking.

Customs Duties and Import Taxes (Important)
Customs duties, import taxes, and any additional fees imposed by the destination country are not included in the product price or shipping fee and must be paid by the customer.
Please note that we cannot accept returns, exchanges, or refunds for orders that are refused, returned, delayed, or disposed of due to customs duties, import taxes, or customs clearance issues.

Our full shipping and returns terms are set out on Shipping & Returns.